Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our service, GetTranscript .

By using this resource, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Account information (such as email address, name, and authentication provider data) when you sign up or log in.
• Usage data (such as pages visited, actions taken, and technical logs) to improve the service.
• Any information you voluntarily provide through forms or support requests.

2. Data Processing, Storage, and Copyright

• Our site operates exclusively with publicly available URLs. We only extract and process text captions (subtitles). We do not download, copy, host on our servers, or distribute the original video or audio files from any third-party platforms.
• To optimize system performance and save resources, generated transcripts are temporarily stored in our secure cache. If a user requests a transcript for a previously processed video, GetTranscript will retrieve it from this cache instead of generating it again. We do not use this cached data for any purposes other than serving user requests.

3. Use of Third-Party Services (YouTube API)

• Our site uses YouTube API Services to retrieve public metadata (information about channels, playlists, etc.).
• By using the service to generate transcripts, you automatically agree to be bound by the YouTube Terms of Service and the Google Privacy Policy.

4. How We Use Your Information

• To provide, maintain, and improve the operation of the site.
• To communicate with you regarding your account or important updates.
• To monitor and analyze usage for security and optimization purposes.
• To comply with legal obligations.

5. Data Sharing and Disclosure

• We do not sell or transfer your personal information to third parties.
• We may share data with trusted service providers who assist in operating the GetTranscript service, subject to confidentiality agreements.
• Information may be disclosed if required by law or to protect our rights and the users of the service.

6. Data Security and Payments

• We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
• During payment for services and credit top-ups, the site does not collect or store your full credit card details. All payment transactions are securely processed and managed by certified third-party payment gateways (e.g., Stripe) in strict accordance with industry security standards.

7. Your Rights

• You may request access to, correction of, or deletion of your personal data by contacting us.
• You may opt out of receiving non-essential communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at the email address provided in the contacts section.

Effective date: 9/17/2026